No refunds available. Exchanges are acceptable within 30 days of your purchase for all damaged items or for a different size in clothing items. Clothing items must be returned unwashed, unworn, and undamaged. To coordinate an exchange, please send an email to email@example.com to begin. Buyer is responsible for return postage. Orders are packed and shipped Monday-Friday only. Most orders are shipped within 72 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.